Releasing iOS App

Last Updated on2020-03-06 07:29:27

Updates

Update TimeDescription
2020.3.5Update document content and images
2020.3.2Change upload tool from "Application Loader" to "Transporter"

Prepare

  • Upload the preview of the App function (please log in with the standard format test account ). Select one of your products to pair the network (Pls do not choose the Bulbs, lights, plug, because their UI is too simple, which will cause the high rejection probability) and take screenshots of different function pages; Upload iPhone 6.5-inch Display and iPhone 5.5-inch Display other sizes not needed for now. The screenshot must be taken with **Apple mobile phone ** and other application icons should not Appear above the mobile phone, it is also recommended that the mobile phone open the flight mode when take screenshots;

  • You need to register a test account with email format for the publishment of App. Pls. select US as the region of account; pls. contact with Tuya for verification code of this account; then connect any devices for testing; the devices can be virtual devices; pls. keep devices online during approval).

  • Link of App operation video (it is recommended to upload the video into the YouTube)Demo video reference

  • The background image of the App registration/login page needs to be replaced, the size is: 1080 x 1920px

Submitting to App Store

1. Create App

If already created before, skip this step.

1.1 Open App Store Connect, click "My app" .

1.2 Click "+" button, select "Create App" .

Fill in app informations.

  • platform-- iOS.
  • Name - Fill in the App name
  • Primary language - Select the actually used language.
  • Package ID - Select the ID of relevant App package name.
  • SKU - The security code, and it can be package ID.
  • Click Create, after you have completed the filling.

1.3 Fill in the App Informations

  • Subtitle (optional)
  • Website for privacy policy (optional, it may be the official website).

  • Type - Make your choice based on the actual needs, but it is recommended to select Tool and Life .

  • If you want to add other languages, please click the English (United States) on the upper right corner to select other languages.

  • If new languages are added, the information should be related to the languages selected.

1.4 Set up Price and Sale Region

  • Price - Select price based on actual conditions,Recommended to choose CNY 0 .

  • Sale region - Select the sale regions based on actual conditions; in general, all sale regions are selected.

  • Distribution for Business and Education - It is recommended to select Available for education and business without a reduced price .

2. Fill in the App Version Information

2.1 Upload the preview of the App function (please log in with the standard format test account "xxx@test.tuya.com"). Select one of your products to pair the network (Pls do not choose the Bulbs, lights, plug, because their UI is too simple, which will cause the high rejection probability) and take screenshots of different function pages; Upload iPhone 6.5-inch Display and iPhone 5.5-inch Display other sizes not needed for now. The screenshot must be taken with **Apple mobile phone ** and other application icons should not Appear above the mobile phone, it is also recommended that the mobile phone open the flight mode when take screenshots;

** Preview image effect reference (background size is 1242 * 2688px, phone model iPhone XR): **

** Preview image effect reference, background image size is 1242 * 2208px, phone model iPhone 6 plus: **

2.2 Complete relevant information of App

  • Promotional Text - the text will briefly introduce the new functions of the App, and in the App store, the publicity text will be displayed under the App name.

  • Description - details of the App

  • Key words - It is used to pinpoint the App. Setting proper key words will increase the odds the App is pinpointed. Multiple keywords shall be spaced by commas.

  • Technical support website - fill in the actual website, and the official website of Apple may be used.

  • Marketing URL - (Optional)

    If other languages are used, please click the upper right corner to change language and complete relevant information of the selected language.

2.3 Fill in the App Relevant Information

  • App Store logo - No need to upload logo, and it will be available when App installation package is uploaded successfully.
  • Version - Complete the App version number, and should be aligned with package version.
  • Copyright - Complete your name or name of enterprise.
  • Contact information - Complete the actual contact information.
  • Grade - Click Edit, and complete the questionnaire for grade. The grade of the App is automatically determined. Select all None, and click Complete.

2.4 Fill in the App Approval Information

  • App Review Information - Click Sign-in required Complete the test account and password for test. A test account to log in to the App should be: xxx@test.tuya.com (xxx: App name, @test.tuya.com: standard format; DO NOT register account with any other formats; Pls. select US as the region of account; pls. contact with Tuya for verification code of this account; then connect any devices for testing; the devices can be virtual devices; pls. keep devices online during approval)

  • Contact information - Complete the actual information of the contact person.

  • Notes - Complete the video for App operation, upload the video to the YouTube and fill in the link.

2.5 App video

(1) video requirment: the device and iphone should be seen and reacted with each other in the video; starting from login App, then pairing device successfully, showing function control and other process. Pls. take Tuya video as reference.Demo video reference

(2) Upload your video to YouTube, and choose the mode of Unlisted for privacy purpose.

(3) After upload successfully, the link of video will be displayed, but it's not finished yet. You need to open brower with such link for man-machine authentication.

(4) Now it need to be qualified by man-machine authentication, otherwise the link will show the photo as below, and App will be rejected by App store.

(5) After authentication, your video will be displayed; the link is valid for approval, then copy link into Note marked with demo video.

(6)Please not choose the ipc device to capture video which have cloud storage, cause the In-App-Purchase function may be rejected by Apple.

3. Upload App Package

Attention: Please stop using Application Loader to upload the App, it has many unknown issue cause the upload failed. Use Transporter instead.

3.1 Open the Transporter App and login.

3.2 Click Add APP, and select the prepared official App installation package. The file suffix is .ipa

3.3 Click Deliver. If not succeed in long time, please retry.

image.png

3.4 After the App installation package is successfully uploaded, please wait for 15 minutes - 1 hours, and go back to App Store Connect, add the package at the Building version position, and click Complete .

4. Submit for Approval

After filling in all information, click the Submit for Approval on the upper right corner of the page.

Select No for all questions, and then click Submit.

The App approval usually takes 1 to 3 working days. The App will be released automatically to the App store once it is approved, and a notification email to inform the contact person of the successful approval will be sent.

In case of any troubles in releasing App in the App store, you can contact the staff of Tuya for help at any time.